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Last updated · 30 September 2026

Terms and Conditions of Use

Conditions applicable to the use of the miiwater.ai website.

1. Acceptance

Access to and use of miiwater.ai (hereinafter, "the Site") implies full and unreserved acceptance of these Terms and Conditions. If you do not agree with any of the clauses, please refrain from using the Site.

2. Operator

The Site is operated by MIIWATERGRID Unipessoal, Lda (hereinafter, "miiwater"), with registered office at Rua Conselheiro Bento Miguel, n.º 86, 1.º trás, 4710-294 Braga, Portugal and tax ID (NIPC) 519 044 924. For enquiries: info@miiwater.ai.

3. Purpose of the Site

The purpose of the Site is to inform about miiwater's products and services in the field of intelligent water cycle management: IoT devices (Delta, Sigma, Alpha RTUs), SCADA and monitoring software (miiwater Monitor, Nebula, SCADA), AI agents (ADVI, OSER) and associated professional services.

Information on the Site is informational and commercial in nature. It does not constitute a binding offer unless expressly stated or formalised in a specific contract between the parties.

4. Permitted use

You agree to use the Site in accordance with the law, these Terms, morality and public order. In particular, you undertake to refrain from:

  • Introducing or disseminating unlawful, harmful, defamatory content or content that infringes the rights of third parties.
  • Making unauthorised access to accounts, systems or networks associated with the Site.
  • Introducing viruses or any other malicious code.
  • Collecting data from the Site by automated means (scraping, unauthorised crawlers) that exceed those permitted by our robots.txt.
  • Impersonating miiwater, its employees or third parties.

5. Intellectual and industrial property

All contents of the Site (texts, graphics, code, design, logos, trademarks, photographs, videos, databases) are owned by MIIWATERGRID Unipessoal, Lda or by third parties who have authorised their use. All rights reserved. Their reproduction, distribution, transformation or public communication is prohibited without express written authorisation.

You may view, print or download fragments of the Site for personal, non-commercial use, preserving all mentions of intellectual property.

6. Products and services

The technical descriptions of products published on the Site are indicative. Final specifications are set out in the official technical datasheets and in individual commercial proposals. miiwater reserves the right to modify features, models or availability without prior notice.

The sale, integration or licensing of products and software is governed by specific contracts (MSA, SLA, licence conditions) which prevail over the generic content of the Site.

7. External links

The Site may contain links to third-party pages or resources. miiwater does not control or assume responsibility for the content, privacy policies or practices of such third parties.

8. Limitation of liability

miiwater uses reasonable means to ensure the accuracy, integrity and availability of the Site, but does not guarantee:

  • The absence of errors or omissions in the content.
  • Uninterrupted continuity of access.
  • The suitability of the Site for specific user purposes.

To the maximum extent permitted by law, miiwater is exempt from liability for direct, indirect, consequential damages or loss of profit arising from use of or inability to use the Site. This limitation does not affect liability that cannot legally be excluded (wilful misconduct, gross negligence, personal injury, consumer protection rules).

9. Suspension and modification

miiwater reserves the right to suspend, modify or discontinue the Site, in whole or in part, as well as these Terms, at any time. Modifications take effect from publication.

10. Governing law and jurisdiction

These Terms are governed by Portuguese law. Disputes arising from use of the Site shall be submitted to the courts of Braga, Portugal, without prejudice to the mandatory forums applicable to consumer users.

11. Contact

For any matter related to these Terms: legal@miiwater.ai or info@miiwater.ai.

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