MIIWATERGRID Unipessoal, Lda is the sole data controller for personal data collected through this website. Sister company Orionis Smart Water Networks S.L. (Spain) is not a joint controller of data collected on miiwater.ai.
2. Data Protection Officer (DPO)
miiwater is not required to appoint a Data Protection Officer under Article 37 of the GDPR. For any privacy matter, please contact privacy@miiwater.ai.
3. Data we collect
We collect only the data strictly necessary to respond to your request:
Email correspondence: data you provide voluntarily when writing to any of our mailboxes (info, support, hiring, partners, privacy).
Aggregated technical data: device type, browser, country, page visited, referring page. This data is collected in aggregate and anonymous form through Plausible Analytics, a cookie-free, GDPR-compliant tool.
We use no tracking cookies and no advertising profiling. International transfers do exist: the email from your form is delivered by a US provider. They are declared one by one, with their legal basis, in section 6.
Commercial contact data: up to 24 months from last interaction, unless a contractual relationship is established (in which case, for its duration plus statutory tax and limitation periods, up to 6 years).
Job applications: up to 12 months, unless you give express consent to retain them longer.
Aggregated technical data: no individually identifiable data is retained.
6. Recipients and processors
Your data is not transferred to third parties except where required by law. We work with the following processors, all with appropriate GDPR safeguards:
Cloudflare, Inc. (USA) — hosting and CDN. Transfer covered by the EU-U.S. Data Privacy Framework, to which Cloudflare is certified, and by standard contractual clauses. Policy
Plausible Insights OÜ (Estonia, EU) — cookie-free web analytics. DPA
Resend (Plusto, Inc.) (USA) — delivery of the contact-form email. Transfer covered by the European Commission’s standard contractual clauses and the EU-US Data Privacy Framework. DPA
Microsoft Ireland Operations Ltd (Microsoft 365) — hosting of @miiwater.ai mailboxes.
The only transfer outside the European Economic Area (EEA) is to Resend (USA), which delivers the contact-form email, covered by the European Commission’s standard contractual clauses and the EU-US Data Privacy Framework.
7. Your rights
As the data subject, you may exercise the following rights at any time:
Access to the data we process about you.
Rectification of inaccurate or incomplete data.
Erasure ("right to be forgotten").
Objection to the processing.
Restriction of processing.
Portability of your data.
Withdrawal of consent at any time.
Not to be subject to automated decisions with significant legal effects.
To exercise these rights, write to privacy@miiwater.ai indicating the right you wish to exercise and attaching identification.
8. Complaint to the supervisory authority
If you believe that the processing of your data does not comply with the GDPR, you may lodge a complaint with:
Portugal: Comissão Nacional de Proteção de Dados (CNPD) — cnpd.pt
Spain: Agencia Española de Protección de Datos (AEPD) — aepd.es
Generally, the supervisory authority of your EEA country of residence.
9. Changes to this policy
This policy may be updated to reflect legal or operational changes to the site. The date of the last update appears at the start of this document. We recommend reviewing it periodically.